QuickBooks, a leading accounting software, is an integral tool for many businesses. However, users often encounter various errors, one of which is QuickBooks Error Code 185. This error indicates that your financial institution requires more information than what is stored in QuickBooks. This comprehensive guide aims to help you understand and resolve QuickBooks Error Code 185 efficiently.
Understanding QuickBooks Error Code 185
What is Error Code 185?
Error Code 185 in QuickBooks is a banking error that occurs when your bank requires additional security information or answers to security questions. It usually appears during the process of updating your bank accounts in QuickBooks.
Causes of Error Code 185
Understanding the causes is crucial in resolving the error. The primary reasons include:
- Multiple programs running in the background.
- Incorrect login credentials for your bank account.
- Issues with the bank’s server.
- Outdated QuickBooks software.
Step-by-Step Resolution of QuickBooks Error Code 185
Step 1: Verify Your Internet Connection
Ensure your internet connection is stable. A poor connection can interrupt the update process, leading to this error. You can also read How to FIX Quickbooks error 15106 | Fixing the Problem
Step 2: Update QuickBooks
Running an outdated version of QuickBooks can cause compatibility issues with your bank’s server. Check for updates and install the latest version.
Step 3: Answer Security Questions
If prompted, answer any security questions set up by your bank. This is often a direct cause of the error.
Step 4: Use Bank Feed in Single-User Mode
Operating QuickBooks in multi-user mode can sometimes trigger this error. Switch to single-user mode and try updating your bank feed.
Step 5: Check Running Background Applications
Close unnecessary background applications as they can interfere with QuickBooks processes.
Step 6: Clear Cache and Cookies
Clearing cache and cookies from your browser can resolve issues related to outdated or corrupt files.
Step 7: Deactivate and Reactivate Bank Feeds
Sometimes, deactivating and then reactivating your bank feeds can resolve the error.
Advanced Troubleshooting Techniques
Technique 1: Use the QuickBooks File Doctor Tool
QuickBooks File Doctor Tool can help fix network and company file issues that might be causing the error.
Technique 2: Create a New Test Company File
Creating a test company file can help determine if the issue is with your bank or your company file.
Technique 3: Manual Update
Try updating your bank account manually in QuickBooks. This can sometimes bypass the error.
Preventing QuickBooks Error Code 185
Regular Software Updates
Keep your QuickBooks software updated to the latest version to avoid compatibility issues.
Maintain a Stable Internet Connection
A stable internet connection is crucial for uninterrupted bank feeds.
Monitor Bank Server Status
Be aware of your bank’s server status and maintenance schedules.
Resolving QuickBooks Error Code 185 requires a methodical approach, starting from basic troubleshooting to more advanced techniques. Regular maintenance and updates of your QuickBooks software can prevent such errors. If the issue persists, contacting QuickBooks support or consulting with a professional is recommended.