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How To Resolve QuickBooks Error Code 185?

QuickBooks, a leading accounting software, is an integral tool for many businesses. However, users often encounter various errors, one of which is QuickBooks Error Code 185. This error indicates that your financial institution requires more information than what is stored in QuickBooks. This comprehensive guide aims to help you understand and resolve QuickBooks Error Code 185 efficiently.

Understanding QuickBooks Error Code 185

What is Error Code 185?

Error Code 185 in QuickBooks is a banking error that occurs when your bank requires additional security information or answers to security questions. It usually appears during the process of updating your bank accounts in QuickBooks.

Causes of Error Code 185

Understanding the causes is crucial in resolving the error. The primary reasons include:

  • Multiple programs running in the background.
  • Incorrect login credentials for your bank account.
  • Issues with the bank’s server.
  • Outdated QuickBooks software.

QuickBooks Error Code 185

Step-by-Step Resolution of QuickBooks Error Code 185

Step 1: Verify Your Internet Connection

Ensure your internet connection is stable. A poor connection can interrupt the update process, leading to this error. You can also read How to FIX Quickbooks error 15106 | Fixing the Problem

Step 2: Update QuickBooks

Running an outdated version of QuickBooks can cause compatibility issues with your bank’s server. Check for updates and install the latest version.

Step 3: Answer Security Questions

If prompted, answer any security questions set up by your bank. This is often a direct cause of the error.

Step 4: Use Bank Feed in Single-User Mode

Operating QuickBooks in multi-user mode can sometimes trigger this error. Switch to single-user mode and try updating your bank feed.

Step 5: Check Running Background Applications

Close unnecessary background applications as they can interfere with QuickBooks processes.

Step 6: Clear Cache and Cookies

Clearing cache and cookies from your browser can resolve issues related to outdated or corrupt files.

Step 7: Deactivate and Reactivate Bank Feeds

Sometimes, deactivating and then reactivating your bank feeds can resolve the error.

Advanced Troubleshooting Techniques

Technique 1: Use the QuickBooks File Doctor Tool

QuickBooks File Doctor Tool can help fix network and company file issues that might be causing the error.

Technique 2: Create a New Test Company File

Creating a test company file can help determine if the issue is with your bank or your company file.

Technique 3: Manual Update

Try updating your bank account manually in QuickBooks. This can sometimes bypass the error.

QuickBooks Error

Preventing QuickBooks Error Code 185

Regular Software Updates

Keep your QuickBooks software updated to the latest version to avoid compatibility issues.

Maintain a Stable Internet Connection

A stable internet connection is crucial for uninterrupted bank feeds.

Monitor Bank Server Status

Be aware of your bank’s server status and maintenance schedules.


Resolving QuickBooks Error Code 185 requires a methodical approach, starting from basic troubleshooting to more advanced techniques. Regular maintenance and updates of your QuickBooks software can prevent such errors. If the issue persists, contacting QuickBooks support or consulting with a professional is recommended.



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