How to Fix QuickBooks Error 15106: Fixing the Problem

QuickBooks is a handy tool for managing your finances, but sometimes, it throws a tantrum and gives you errors. One of the pesky issues you might encounter is QuickBooks Error 15106. This error usually happens during updates, and it can feel frustrating. But don’t worry! In this article, we’ll guide you through simple steps to fix this problem. So, grab your favorite snack, and let’s dive in!

Understanding QuickBooks Error 15106

Table of Contents

Before we jump into the solutions, let’s understand what QuickBooks Error 15106 really means. This error often appears when QuickBooks tries to update its software but fails to do so. You might see a message saying that the update process is incomplete. This can happen for a variety of reasons, such as permission issues or problems with your system settings.

Common Causes of Error 15106

Several things can trigger this error. Here are some of the most common causes:

Permissions Issues: Your system might not allow QuickBooks to access the files it needs for updates.
Antivirus or Firewall Interference: Sometimes, your antivirus software or firewall settings can block QuickBooks from connecting to the internet.
Corrupted Files: If your QuickBooks installation has corrupted files, it may lead to this error.
Incorrect Installation: An incomplete or incorrect installation of QuickBooks can also cause problems during updates.
Network Issues: A poor internet connection can disrupt the update process, leading to this error.

Now that we know what might be causing the problem, let’s explore how to fix QuickBooks Error 15106.

Step-by-Step Solutions to Fix Error 15106

1. Restart Your Computer

Before diving into more complex solutions, the simplest trick is often the most effective. Restart your computer. This action can refresh the system and clear minor glitches that might be causing the error. After restarting, try updating QuickBooks again to see if the error persists.

2. Check Your Internet Connection

A stable internet connection is crucial for QuickBooks updates. Ensure you’re connected to the internet. You can test your connection by opening a web browser and loading a website. If your internet isn’t working, try restarting your modem or contacting your internet service provider.

3. Update QuickBooks Manually

If the automatic update fails, you can try updating QuickBooks manually. Here’s how:

Open QuickBooks.
Go to the Help menu.
Select Update QuickBooks Desktop.
In the Update QuickBooks window, go to the Options tab.
Choose Mark All to select all updates.
Click Save.
Now, go back to the Update Now tab.
Click on Get Updates.

After downloading, close QuickBooks and reopen it. You should see a prompt to install the updates. Follow the on-screen instructions to complete the process. Also read here Why Does Salt Kill Slugs?

4. Check for Antivirus and Firewall Issues

Sometimes, your antivirus or firewall settings might block QuickBooks from accessing the internet, causing the error. To fix this, follow these steps:

Open your antivirus program.
Look for the settings or preferences section.
Find the option to add an exception or exclusion.
Add QuickBooks and its related files (like qbupdate.exe) as exceptions.

Additionally, check your firewall settings:

Open the Control Panel.
Go to System and Security.
Click on Windows Defender Firewall.
Choose Allow an app or feature through Windows Defender Firewall.
Find QuickBooks in the list and ensure both private and public boxes are checked.

5. Repair QuickBooks Installation

If the issue persists, repairing your QuickBooks installation may help. Here’s how to do it:

Close QuickBooks if it’s open.
Go to the Control Panel.
Click on Programs and Features.
Find QuickBooks in the list and select it.
Click on the Uninstall/Change option.
Select Repair and follow the prompts.

Once the repair is complete, restart your computer and check if the error is resolved.

6. Delete the .ecml File

The .ecml file stores information about the last update. If this file gets corrupted, it can lead to QuickBooks Error 15106. Here’s how to delete it:

Close QuickBooks.
Go to the folder where QuickBooks is installed (usually in C:\Program Files\Intuit\QuickBooks).
Look for a folder named “Download” and open it.
Find the file named “qbupdate.ecml” and delete it.
Restart your computer and open QuickBooks to check for updates again.

7. Reset Internet Explorer Settings

QuickBooks uses Internet Explorer settings for its internet connections. If these settings are misconfigured, it can cause issues. Here’s how to reset them:

Open Internet Explorer.
Click on the gear icon in the top right corner.
Select Internet options.
Go to the Advanced tab.
Click on the Reset button.
Check the box that says Delete personal settings.
Click Reset again to confirm.

After resetting, try updating QuickBooks once more.

8. Install QuickBooks in Selective Startup Mode

Installing QuickBooks in Selective Startup mode can help you determine if other programs are interfering with it. Here’s how to do it:

Press Windows + R to open the Run dialog.
Type msconfig and press Enter.
In the System Configuration window, select the Selective startup option.
Uncheck the box for Load startup items.
Go to the Services tab.
Check the box for Hide all Microsoft services.
Click on Disable all.
Click OK and restart your computer.

Now, try to install or update QuickBooks and see if the error still appears.

9. Reinstall QuickBooks

If none of the previous methods work, you may need to reinstall QuickBooks completely. Make sure to back up your company files before proceeding. Here’s how to uninstall and reinstall QuickBooks:

Go to Control Panel > Programs and Features.
Select QuickBooks and click Uninstall.
Follow the prompts to remove QuickBooks.
Restart your computer.
Download the latest version of QuickBooks from the official website.
Install QuickBooks and follow the setup instructions.

10. Contact QuickBooks Support

If you’ve tried all the above steps and are still facing QuickBooks Error 15106, it may be time to reach out to QuickBooks support. Their team can provide specialized assistance and help you resolve the issue quickly.

Conclusion

QuickBooks Error 15106 can be a frustrating obstacle in your financial management. However, by following the steps outlined in this article, you should be able to fix the problem easily. Remember to restart your computer, check your internet connection, and keep your antivirus settings in check. If all else fails, don’t hesitate to seek help from QuickBooks support.

By addressing this issue promptly, you can get back to managing your finances smoothly.

For more tips and tricks, visit our homepage at Arytime.

How to Fix QuickBooks Error 15106: Fixing the Problem